The MOU is a three-year agreement that ends on Oct.
#Costco turbotax download 2016 free
Intuit promised the IRS that it would offer a free option, as detailed in a memorandum of understanding on services and disputes, ProPublica reported. "It is not accessible from the 'regular' website."Īccording to the TurboTax website, in order to qualify for the "TurboTax Free File" program last tax season, a person would need to meet one of the following requirements: your 2018 household adjusted gross income is $34,000 or less, you qualify for the Earned Income Tax Credit, or in 2018, you served as active duty military (including reservists and National Guard) with a maximum AGI of $66,000, and you have a military-issued W-2. "The TurboTax Free File program is exclusively available online and has its own dedicated website at ," the company's website says. "The company itself admits this," ProPublica asserted in its report, pointing out an FAQ page on TurboTax's website. It was also revealed in ProPublica's report in April that if one were to start the process from, "it's impossible to find the truly free version," which is "TurboTax Free File." But given the misinterpretation of our well-intended actions, we decided to remove the limitations we put in place," Goodarzi said. "Our choice around search was intended to be in the best interest of taxpayers so they were more fully informed about their options and could choose what they felt was best for them.
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He also addressed the company's changing of its code. Not the one we offer through the IRS Free File program," Goodarzi said in the video. We've all seen them: 'free free free.' Because we advertise so much, our experience and our common sense tells us that the majority of people doing internet searches for the words 'TurboTax free tax preparation' are looking for TurboTax free product. Knowledge is power and we wanted to equip taxpayers with the information they need to make an informed choice and more easily find the product they were looking for." "We created a holistic marketing approach including widely used search techniques to differentiate between our own free products and the one we offer through the Free File program. Intuit CEO Sasan Goodarzi responded in an 11-minute internal video that ProPublica published on Wednesday. (Photo by Kimberly White/Getty Images for TurboTax)Īfter ProPublica revealed that Intuit hid its "TurboTax Free File" product from search engines, the company changed its source code, but the change was made after April 15, the deadline to file taxes, making it too late for those eligible to file for free, the outlet reported.
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TurboTax products sit on display at Costco on Januin Foster City, California.